goAct was formed several years ago when a group of health professionals combined their expertise in psychiatry, psychology, informatics, software and biomedical engineering. We sought to develop innovative digital health technologies that help clinicians engage with their patients and researchers collect and analyse their data in meaningful ways.
We focus our technology, products and efforts on managing the complexities of health and well-being in everyday life.
In other words... can we track, recognise and even predict the earliest signs of decline in mental health and other chronic health conditions, then offer the right support at the right time?
By harnessing and analysing health-related data in real time, goAct technology is now solving this problem.
Our flagship internal products - MindTick and Intui- are beginning to shape the way people adapt and respond to mental and chronic health and well-being issues in a number of different settings such as clinical services, workplaces and even in aged care; bringing awareness and reflection to everyday life.
We also support leading researchers create novel digital health products and bring their research to life through technology. One such example is our recent work with Dr Stephanie Fryar Williams to develop a secure online platform that assesses the risk factors and biomarkers of psychotic disorders (such as schizophrenia). The platform helps clinicians make better-informed decisions and deliver treatments that meet the personal needs of each one of their patients.
What we do
goAct develops innovative web and smartphone-based health technologies...that help detect, identify and manage complex mental health and chronic health issues as and when they arise.
At goAct, we believe in the democratisation of better health care & we aspire to...create affordable, accessible and effective positive technologies that make managing mental health and chronic health issues part of everyday life.
We see a future where technology redefines our everyday awareness of health.
In this future...
goAct products will help predict and manage health issues before they arise.
goAct innovation will shape the way people adapt and respond to everyday life; improving their well-being and resilience.
We started with the simple idea of supporting the patient-therapist interaction journey. Asking questions like:
How can health professionals use technology to monitor and assess their patients between regular consults?
How can this technology help manage their caseloads?
How can health professionals identify which of their patients are more likely to need attention?
We evolved this idea in two areas:
Helping researchers gather digital data and optimise engagement with their research participants in real-time.
Honing in on how to analyse and make sense of this data in relation to timely decision support for chronic clinical issues.
This experience has allowed us to build new features, validate our technology, and gather data in novel ways. We've now focused our technology, products and efforts entirely on managing the complexities of mental and chronic health and well-being.
Some of the problems goAct technology is solving...
How to gather day-to-day subjective insights using effective and engaging in-the-moment surveys.
How to gather real time data from objective sources (smartphone sensors and usage patterns).
How to link in and visualise the most relevant data from wearable devices.
How to understand the impact of everyday environmental and social factors on mental and chronic health conditions.
How to derive personally meaningful and useful information from various sources of data.
It's our vision to digitally disrupt the way that health care is delivered to and enacted every day by everyone.
We know this will be an ongoing challenge.
To achieve this, goAct takes a novel approach to harnessing the moment-to-moment data that each one of us leaves behind as the digital footprints of our online and increasingly interconnected lives. And, we are helping researchers translate ground-breaking research that is at the intersection of where technology meets mental and chronic health care.
Our ambitious ideas are now becoming a reality with the support of the Digital Health CRC and our involvement in the Industrial Transformation Research Hub for Digitally Enhanced Living. This adds to our strong long-standing academic partnership with Flinders University, and our more recent collaborations with Harvard University, Sydney University, Deakin University and Technische Universität Dresden.
Initial trials of our MindTick product are currently underway in Australia at SA Health clinical sites across South Australia.
We will soon commence similar trials in Europe at the Technische Universität Dresden (TUD), Germany.
What we are building towards is an innovative suite of products that will be at the forefront of user-centric mental and chronic health care. Our products offer a more interactive and engaging experience for users and a more rewarding one for health care professionals, employers and service providers alike.
goAct is creating the kind of products that put you in the driver's seat and make your health and well-being part of your every day!
Our consulting and product development services are now available for researchers and research organisations ready to translate their hard work into real world products.
These services are based on the goAct smartphone-based health technology platform that collects and aggregates health data, generates insights and delivers timely support and interventions. If you are a researcher or research organisation looking for a technology partner, contact us today to see how our existing and proven technology platform can accelerate your efforts to focus on what you do best.
“Psychological investigation needs participants. goAct helped us solve this problematic issue and recruit, hold and engage people.”
Professor Julio Licinio
M.D., FRANZCP, Deputy Director for Translational Medicine and Head, Mind and Brain Theme at the South Australian Health and Medical Research Institute (SAHMRI) and Strategic Professor of Psychiatry, Flinders University.
“goAct provided us with a user-friendly system that allowed us to smoothly gather outcome measures and communicate with both local, and remote and regional-based patients. It made the provision of services, to a regional population without access to face to face services, engaging and efficient.”
Dr Susan Simpson
Director, Schema Therapy Training, Scotland and Adjunct Senior Lecturer at the University of South Australia
“only 20 percent of the factors that influence a person’s health are related to access and quality of health care. The other 80 percent are due to socioeconomic, environmental, or behavioral factors…”
Hussein and Collins
Why big health systems are investing in community health, Harvard Business Review 2016 (citing Going beyond clinical walls: Solving complex problems, Robert Wood Johnson Foundation, 2014
Our product development and the underlying research backed by Flinders University is proudly supported by the Breakthrough Mental Health Research Foundation.
Thanks for using goAct! These terms of service ("Terms") cover your use and access to the services, and website ("Services") provided by goAct Pty Ltd.
Your Content & Your Permissions
When you use our Services, you may provide us with various forms of content such as files, email messages, blog postings, journal entries and so on ("Your Content"). Your Content is yours. These Terms don't give us any rights to Your Content except for the limited rights that enable us to offer the Services.
We need your permission to do things like hosting Your Content and sharing it with other End Users when you ask us to. Our Services may also provide features (such a searching, editing, on so on) which may require our systems to access, store and scan Your Content. You give us permission to do those things, and this permission extends to trusted third parties we work with.
You give us permission to use include information about you and your use of the services in aggregated, dis-identified datasets to allow us to analyse the performance of the Services or to develop new Services. You also give us permission to use include information about you and your use of the services in aggregated, dis-identified datasets that we provide 3rd party academic research organisations.
Sharing Your Content
Our Services let you share Your Content with others, so please think carefully about what you share.
You're responsible for your conduct and Your Content and you must comply with our Acceptable Use Policy. Content in the Services may be protected by others' intellectual property rights. Please don't copy, upload, download or share content unless you have the right to do so.
We may review your conduct and content for compliance with these Terms and our Acceptable Use Policy. With that said, we have no obligation to do so. We aren't responsible for the content people post and share via the Services.
Please safeguard your password to the Services, make sure that others don't have access to it, and keep your account information current.
Our Intellectual Rights
The Services are protected by copyright, trademark, and other Australian and foreign laws. These Terms don't grant you any right, title or interest in the Services, others' content in the Services, goAct trademarks, logos or other brand features. We welcome feedback, but note that we may use comments or suggestions without any obligation to you.
We respect the intellectual property of others and ask that you do too. We respond to notices of alleged copyright infringement if they comply with the law. We reserve the right to delete or disable content alleged to be infringing and terminate accounts of repeat infringers.
No Refunds. You may cancel your goAct Paid Account at any time but you won't be issued a refund.
Downgrades. Your Paid Account will remain in effect until it's cancelled or terminated under these Terms. If you don't pay for your Paid Account on time, we reserve the right to suspend it.
Changes. We may change the fees in effect but will give you advance notice of these changes via a message to the email address associated with your account.
Employer and other Accounts
If you join up to a goAct account provided by your employer or other service or health care provider (“Account Provider”), you must use it in compliance with your Account Provider’s terms and policies.
Please note that the goAct accounts are subject to your Account Provider’s control. Their administrators may be able to access, disclose, restrict, or remove information in or from your goAct account. They may also be able to restrict or terminate your access to a goAct account.
You're free to stop using our Services at any time. We also reserve the right to suspend or end the Services at any time at our discretion and without notice. For example, we may suspend or terminate your use of the Services if you're not complying with these Terms, or use the Services in a manner that would cause us legal liability, disrupt the Services or disrupt others' use of the Services. Except for Paid Accounts, we reserve the right to terminate and delete your account if you haven't accessed our Services for 12 consecutive months. We'll of course provide you with notice via the email address associated with your account before we do so.
Services "AS IS"
We strive to provide great Services, but there are certain things that we can't guarantee. TO THE FULLEST EXTENT PERMITTED BY LAW, goAct AND ITS AFFILIATES, SUPPLIERS AND DISTRIBUTORS MAKE NO WARRANTIES, EITHER EXPRESS OR IMPLIED, ABOUT THE SERVICES. THE SERVICES ARE PROVIDED "AS IS." WE ALSO DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. Some states don't allow the disclaimers in this paragraph, so they may not apply to you.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL goAct, ITS AFFILIATES, SUPPLIERS OR DISTRIBUTORS BE LIABLE FOR (A) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES OR ANY LOSS OF USE, DATA, BUSINESS, OR PROFITS, REGARDLESS OF LEGAL THEORY, WHETHER OR NOT goAct HAS BEEN WARNED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE; (B) AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES MORE THAN THE GREATER OF $20 OR THE AMOUNTS PAID BY YOU TO goAct FOR THE PAST 12 MONTHS OF THE SERVICES IN QUESTION. Some states don't allow the types of limitations in this paragraph, so they may not apply to you.
Let's Try To Sort Things Out First. We want to address your concerns without needing a formal legal case. Before making a claim against goAct, you agree to try to resolve the dispute informally by contacting disputes@goAct.com.au. We'll try to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 30 days of submission, you or goAct may bring a formal proceeding.
We Both Agree To Arbitrate. You and goAct agree that any dispute we can’t resolve informally will be submitted to arbitration in accordance with, and subject to, The Institute of Arbitrators & Mediators Australia (IAMA) Arbitration Rules. The arbitration will be held in Adelaide, South Australia, or any other location we both agree to in writing
These Terms will be governed by South Australian law.
These Terms constitute the entire agreement between you and goAct with respect to the subject matter of these Terms, and supersede and replace any other prior or contemporaneous agreements, or terms and conditions applicable to the subject matter of these Terms. These Terms create no third party beneficiary rights.
Waiver, Severability & Assignment
goAct’s failure to enforce a provision is not a waiver of its right to do so later. If a provision is found unenforceable, the remaining provisions of the Terms will remain in full effect and an enforceable term will be substituted reflecting our intent as closely as possible. You may not assign any of your rights under these Terms, and any such attempt will be void. goAct may assign its rights to any of its affiliates or subsidiaries, or to any successor in interest of any business associated with the Services.
We may revise these Terms from time to time, and will always post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you (by, for example, sending a message to the email address associated with your account, posting on a blog or on this page). By continuing to use or access the Services after the revisions come into effect, you agree to be bound by the revised Terms.
goAct Customer Agreement
This goAct Customer Agreement (the "Agreement") is between goAct Pty Ltd ("goAct") and the organization agreeing to these terms ("Customer"). This Agreement governs access to and use of the goAct client software ("Software") and services (together, the "Services"). By clicking "I Agree," signing your contract for the Services or using the Services, you agree to this Agreement as a Customer. If you are agreeing to this Agreement for use of the Services by an organization, you are agreeing to this Agreement on behalf of that organization. You must have the authority to bind that organization to this Agreement, otherwise you must not sign up for the Services.
Provision of Services. Customer and users of Customer's Services account ("End Users") may access and use the Services in accordance with this Agreement.
Facilities and Data Processing. goAct will use, at a minimum, industry standard technical and organizational security measures to transfer, store, and process Customer Data. These measures are designed to protect the integrity of Customer Data and guard against the unauthorized or unlawful access to, use, and processing of Customer Data. Customer agrees that goAct may transfer, store, and process Customer Data in locations other than Customer's country. "Customer Data" means Stored Data and Account Data. "Stored Data" means the files, structured data and other content submitted to the Services by Customer or End Users. "Account Data" means the account and contact information submitted to the Services by Customer or End Users.
Modifications to the Services. goAct may update the Services from time to time. If goAct changes the Services in a manner that materially changes their functionality, goAct will inform Customer via the email address associated with the account.
Compliance. Customer is responsible for use of the Services by its End Users. Customer and its End Users must use the Services in compliance with the Acceptable Use Policy. Customer will obtain from End Users any consents necessary to allow Administrators to engage in the activities described in this Agreement and to allow goAct to provide the Services. Customer will comply with laws and regulations applicable to Customer's use of the Services, if any.
Customer Administration of the Services. Customer may specify End Users as "Administrators" through the administrative console. Administrators may have the ability to access, disclose, restrict or remove Customer Data in or from Services accounts. Administrators may also have the ability to monitor, restrict, or terminate access to Services accounts. goAct’s responsibilities do not extend to the internal management or administration of the Services. Customer is responsible for: (i) maintaining the confidentiality of passwords and Administrator accounts; (ii) managing access to Administrator accounts; and (iii) ensuring that Administrators' use of the Services complies with this Agreement.
Unauthorized Use & Access. Customer will prevent unauthorized use of the Services by its End Users and terminate any unauthorized use of or access to the Services. Customer will promptly notify goAct of any unauthorized use of or access to the Services.
Restricted Uses. Customer will not (i) sell, resell, or lease the Services; (ii) use the Services for activities where use or failure of the Services could lead to physical damage, death, or personal injury; or (iii) reverse engineer the Services, nor attempt nor assist anyone else to do so, unless this restriction is prohibited by law.
Third Party Requests.
"Third Party Request" means a request from a third party for records relating to an End User's use of the Services including information in or from an End User or Customer's Services account. Third Party Requests may include valid search warrants, court orders, or any other request for which there is written consent from End Users permitting a disclosure.
Customer is responsible for responding to Third Party Requests via its own access to information. Customer will seek to obtain information required to respond to Third Party Requests and will contact goAct only if it cannot obtain such information despite diligent efforts.
goAct will make commercially reasonable efforts, to the extent allowed by law and by the terms of the Third Party Request, to: (A) promptly notify Customer of goAct’s receipt of a Third Party Request; (B) comply with Customer's commercially reasonable requests regarding its efforts to oppose a Third Party Request; and (C) provide Customer with information or tools required for Customer to respond to the Third Party Request (if Customer is otherwise unable to obtain the information). If Customer fails to promptly respond to any Third Party Request, then goAct may, but will not be obligated to do so.
If Customer uses any third-party service (e.g., a service that uses a goAct API) with the Services, (a) goAct will not be responsible for any act or omission of the third party, including the third party's access to or use of Customer Data and (b) goAct does not warrant or support any service provided by the third party.
Of End User Accounts by goAct. If an End User (i) violates this Agreement or (ii) uses the Services in a manner that goAct reasonably believes will cause it liability, then goAct may request that Customer suspend or terminate the applicable End User account. If Customer fails to promptly suspend or terminate the End User account, then goAct may do so.
Security Emergencies. Notwithstanding anything in this Agreement, if there is a Security Emergency then goAct may automatically suspend use of the Services. goAct will make commercially reasonable efforts to limit the suspension as needed to prevent or terminate the Security Emergency. "Security Emergency" means: (i) use of the Services that do or could disrupt the Services, other customers' use of the Services, or the infrastructure used to provide the Services and (ii) unauthorized third-party access to the Services.
Intellectual Property Rights
Reservation of Rights. Except as expressly set forth herein, this Agreement does not grant (i) goAct any Intellectual Property Rights in Customer Data or (ii) Customer any Intellectual Property Rights in the Services or goAct trademarks and brand features. "Intellectual Property Rights" means current and future worldwide rights under patent, copyright, trade secret, trademark, moral rights, and other similar rights.
Limited Permission. Customer grants goAct only the limited rights that are reasonably necessary for goAct to offer the Services (e.g., distributing Stored Data to authorised End Users). This permission also extends to trusted third parties goAct works with to offer the Services (e.g., payment provider used to process payment of fees).
Suggestions. goAct may, at its discretion and for any purpose, use, modify, and incorporate into its products and services, license and sublicense, any feedback, comments, or suggestions Customer or End Users send goAct or post in goAct’s forums without any obligation to Customer.
Customer List. goAct may include Customer's name in a list of goAct customers on the goAct website or in promotional materials.
Fees & Payment
Fees. Customer will pay, and authorizes goAct to charge using Customer's selected payment method, for all applicable fees. Fees are non-refundable except as required by law. Customer is responsible for providing complete and accurate billing and contact information to goAct. goAct may suspend or terminate the Services if fees are past due.
Auto Renewals and Trials. IF CUSTOMER'S ACCOUNT IS SET TO AUTO RENEWAL OR IS IN A TRIAL PERIOD, goAct MAY AUTOMATICALLY CHARGE AT THE END OF THE TRIAL OR FOR THE RENEWAL, UNLESS CUSTOMER NOTIFIES goAct THAT CUSTOMER WANTS TO CANCEL OR DISABLE AUTO RENEWAL. goAct may revise Service rates by providing Customer at least 30 days notice prior to the next charge.
Taxes. Customer is responsible for all taxes. goAct will charge tax when required to do so.
Purchase Orders. If Customer requires the use of a purchase order or purchase order number, Customer (i) must provide the purchase order number at the time of purchase and (ii) agrees that any terms and conditions on a Customer purchase order will not apply to this Agreement and are null and void.
Term & Termination
Term. This Agreement will remain in effect until Customer's subscription to the Services expires or terminates, or until the Agreement is terminated.
Termination for Breach. Either goAct or Customer may terminate this Agreement if: (i) the other party is in material breach of the Agreement and fails to cure that breach within 30 days after receipt of written notice or (ii) the other party ceases its business operations or becomes subject to insolvency proceedings and the proceedings are not dismissed within 90 days.
Effects of Termination. If this Agreement terminates: (i) the rights granted by goAct to Customer will cease immediately (except as set forth in this section); (ii) goAct may provide Customer access to its account at then-current fees so that Customer may export its Stored Data; and (iii) after a commercially reasonable period of time, goAct may delete any Stored Data relating to Customer's account; (iv) Customer is responsible for archival of Stored Data to meet any legally mandated archival requirements. The following sections will survive expiration or termination of this Agreement: 2(e) (Third Party Requests), 5 (Intellectual Property Rights), 6 (Fees & Payment), 7(c) (Effects of Termination), 8 (Indemnification), 9 (Disclaimers), 10 (Limitation of Liability), 11 (Disputes), and 12 (Miscellaneous).
By Customer. Customer will indemnify, defend, and hold harmless goAct from and against all liabilities, damages, and costs (including settlement costs and reasonable attorneys' fees) arising out of any claim by a third party against goAct and its affiliates regarding: (i) Customer Data; (ii) Customer's use of the Services in violation of this Agreement; or (iii) End Users' use of the Services in violation of this Agreement.
By goAct. goAct will indemnify, defend, and hold harmless Customer from and against all liabilities, damages, and costs (including settlement costs and reasonable attorneys' fees) arising out of any claim by a third party against Customer to the extent based on an allegation that goAct ‘s technology used to provide the Services to the Customer infringes or misappropriates any copyright, trade secret, patent, or trademark right of the third party. In no event will goAct have any obligations or liability under this section arising from: (i) use of any Services in a modified form or in combination with materials not furnished by goAct and (ii) any content, information, or data provided by Customer, End Users, or other third parties.
Possible Infringement. If goAct believes the Services infringe or may be alleged to infringe a third party's Intellectual Property Rights, then goAct may: (i) obtain the right for Customer, at goAct ‘s expense, to continue using the Services; (ii) provide a non-infringing functionally equivalent replacement; or (iii) modify the Services so that they no longer infringe. If goAct does not believe the options described in this section are commercially reasonable then goAct may suspend or terminate Customer's use of the affected Services (with a pro-rata refund of prepaid fees for the Services).
General. The party seeking indemnification will promptly notify the other party of the claim and cooperate with the other party in defending the claim. The indemnifying party will have full control and authority over the defence, except that: (i) any settlement requiring the party seeking indemnification to admit liability requires prior written consent, not to be unreasonably withheld or delayed and (ii) the other party may join in the defence with its own counsel at its own expense. THE INDEMNITIES ABOVE ARE goAct AND CUSTOMER'S ONLY REMEDY UNDER THIS AGREEMENT FOR VIOLATION BY THE OTHER PARTY OF A THIRD PARTY'S INTELLECTUAL PROPERTY RIGHTS.
THE SERVICES ARE PROVIDED "AS IS." TO THE FULLEST EXTENT PERMITTED BY LAW, EXCEPT AS EXPRESSLY STATED IN THIS AGREEMENT, NEITHER CUSTOMER NOR goAct AND ITS AFFILIATES, SUPPLIERS, AND DISTRIBUTORS MAKE ANY WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE, OR NON-INFRINGEMENT. CUSTOMER IS RESPONSIBLE FOR MAINTAINING AND BACKING UP ANY STORED DATA.
Limitation of Liability
Limitation on Indirect Liability. TO THE FULLEST EXTENT PERMITTED BY LAW, EXCEPT FOR goAct OR CUSTOMER'S INDEMNIFICATION OBLIGATIONS, NEITHER CUSTOMER NOR goAct AND ITS AFFILIATES, SUPPLIERS, AND DISTRIBUTORS WILL BE LIABLE UNDER THIS AGREEMENT FOR (I) INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR (II) LOSS OF USE, DATA, BUSINESS, REVENUES, OR PROFITS (IN EACH CASE WHETHER DIRECT OR INDIRECT), EVEN IF THE PARTY KNEW OR SHOULD HAVE KNOWN THAT SUCH DAMAGES WERE POSSIBLE AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
Limitation on Amount of Liability. TO THE FULLEST EXTENT PERMITTED BY LAW, goAct ‘s AGGREGATE LIABILITY UNDER THIS AGREEMENT WILL NOT EXCEED THE LESSER OF $100,000 OR THE AMOUNT PAID BY CUSTOMER TO goAct HEREUNDER DURING THE TWELVE MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY.
Informal Resolution. goAct wants to address your concerns without resorting to a formal legal case. Before filing a claim, each party agrees to try to resolve the dispute by contacting the other party through the notice procedures in section 12(e). If a dispute is not resolved within 30 days of notice, Customer or goAct may bring a formal proceeding.
Agreement to Arbitrate. Customer and goAct agree that any dispute or difference whatsoever arising out of or in connection with this contract shall be submitted to arbitration in accordance with, and subject to, The Institute of Arbitrators & Mediators Australia (IAMA) Arbitration Rules. The arbitration will be held in Adelaide, South Australia, or any other location both parties agree to in writing.
Terms Modification. goAct may revise this Agreement from time to time and the most current version will always be posted on the goAct website. If a revision, in goAct ‘s sole discretion, is material, goAct will notify Customer (by, for example, sending an email to the email address associated with the applicable account). Other revisions may be posted to goAct ‘s terms page, and Customer is responsible for checking such postings regularly. By continuing to access or use the Services after revisions become effective, Customer agrees to be bound by the revised Agreement. If Customer does not agree to the revised Agreement terms, Customer may terminate the Services within 30 days of receiving notice of the change.
Entire Agreement. This Agreement, including Customer's invoice and order form, constitutes the entire agreement between Customer and goAct with respect to the subject matter of this Agreement and supersedes and replaces any prior or contemporaneous understandings and agreements, whether written or oral, with respect to the subject matter of this Agreement. If there is a conflict between the documents that make up this Agreement, the documents will control in the following order: the invoice, the order form, the Agreement.
Governing Law. This agreement will be governed by South Australian Law
Severability. Unenforceable provisions will be modified to reflect the parties' intention and only to the extent necessary to make them enforceable, and the remaining provisions of the Agreement will remain in full effect.
Notice. Notices must be sent via postal mail or courier and are deemed given when received. Notices to Customer may also be sent to the applicable account email address and are deemed given when sent. Notices to goAct must be sent to goAct Pty Ltd., P.O. Box 3062, North Adelaide, SA 5006 Australia
Waiver. A waiver of any default is not a waiver of any subsequent default.
Assignment. Customer may not assign or transfer this Agreement or any rights or obligations under this Agreement without the written consent of goAct. goAct may not assign this Agreement without providing notice to Customer, except goAct may assign this Agreement or any rights or obligations under this Agreement to an affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets without providing notice. Any other attempt to transfer or assign is void.
No Agency. goAct and Customer are not legal partners or agents, but are independent contractors.
Force Majeure. Except for payment obligations, neither goAct nor Customer will be liable for inadequate performance to the extent caused by a condition that was beyond the party's reasonable control (for example, natural disaster, act of war or terrorism, riot, labour condition, governmental action, and Internet disturbance).
No Third-Party Beneficiaries. There are no third-party beneficiaries to this Agreement. Without limiting this section, a Customer's End Users are not third-party beneficiaries to Customer's rights under this Agreement.
Acceptable Use Policy
You agree not to misuse the goAct services ("Services"). For example, you must not, and must not attempt to do the following:
probe, scan, or test the vulnerability of any system or network;
breach or otherwise circumvent any security or authentication measures;
access, tamper with, or use non-public areas or parts of the Services, or shared areas of the Services you haven't been invited to;
interfere with or disrupt any user, host, or network, for example by sending a virus, overloading, flooding, spamming, or mail-bombing any part of the Services;
access or search the Services by any means other than our publicly supported interfaces
send unsolicited communications, promotions or advertisements, or spam;
send altered, deceptive or false source-identifying information, including "spoofing" or "phishing";
sell the Services or Services accounts via unauthorized channels;
use automated or other means to create accounts in bulk or to access the Services other than by using our official interface and/or APIs;
publish or share materials that are unlawfully pornographic or indecent, or that advocate bigotry, religious, racial or ethnic hatred;
publish or share information about other users of the Services without their permission
violate the law in any way including storing, publishing or sharing material that's fraudulent, defamatory, misleading, or that violates the privacy or infringes the rights of others.
1. Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.
Use of Information
Collecting information on Registered members
3. As part of registering with us, we collect personal information about you in order for you to take full advantage of our services. To do this it may be necessary for you to provide additional information to us as detailed below.
4. Registration: Registration may include submitting your name, email address, address, telephone numbers, option on receiving updates and promotional material and other information.
You may access this information at any time by logging in and going to your account.
Credit Card Details
5. Credit Card details are only stored for the processing of payments.
6. Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.
7. We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.
8. We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
9. However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.
10. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
Collecting Information from Users
11. IP Addresses: Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.
This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the site.
Access to Information
13. We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.
14. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.
Links to other sites
15. We provide links to Web sites outside of our web sites, as well as to third party Web sites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that Web site and its privacy statement.
Problems or questions
17. For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner's web site; http://www.privacy.gov.au/.